Did you know that 79% of consumers prefer live chat over email or phone call? Live chat is more convenient, as it allows consumers to receive quick answers to questions they have while browsing your website.
Olark’s live chat software and customer data tools help you learn from every online interaction. Olark users have seen a significant increase in consumer resolution due to faster response rates. Don’t believe me? Lush Cosmetics UK saw 174% higher conversion for consumers who use Olark’s built-in tools on their website.
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